the newly added symbol won't update for you unless you obtain the historical data first.
the continuous contracts for these markets won't exist unless you create them!
to incorporate the new market, please perform a "Database Upgrade".

The full list of available database upgrades and instructions on how to add these markets can be found here > Available Database Upgrades

Discontinuation of Coverage: October 9, 2017

Due to a lack of trading (and no open interest), coverage of the following ASX markets has been discontinued, effective immediately:

Contract	Code
Canola (ASX)	ACM
Sorghum (ASX)	ASM
W.A. Wheat (ASX)	WAW

To remove these items from your Futures database, please follow the instructions shown here > De-Listed Contracts

Database Upgrade: October 3, 2017

We are now providing updates for the following markets in the "Cash" folder:

Corn #2 Yellow	$C2Y
Soybeans #1 Yellow	$S1Y

Central Illinois Average Prices.

Please note -

the newly added symbol won't update for you unless you obtain the historical data first.
to incorporate the new market, please perform a "Database Upgrade".

The full list of available database upgrades and instructions on how to add these markets can be found here > Available Database Upgrades

Database Upgrade: September 30, 2017

The CME has reacquired the rights to provide futures contracts for the Russell indexes.

ICE Futures U.S. will not be listing any further Russell index contracts. The "Russell 2000 Mini" (code=TF) will be delisted at the expiry of the June 2018 contract (or sooner if the open interest falls to zero).

Trading in the CME "E-Mini Russell 2000" recommenced on the 10th of July 2017, however it was only around the expiry of the September 2017 contract that the volume shifted from the ICE to the CME.

We are now providing updates for the following futures market:

Contract	Code	Exchange
E-Mini Russell 2000	RTY	CME

Historical data for this new market is comprised of:

the old CME "E-Mini Russell 2000" (code=ER) contract up to the Sep 2008 delivery,
the ICE Futures U.S. "Russell 2000 Mini" (code=TF) contract from the Dec 2008 to Sep 2017 deliveries, and
the new CME "E-Mini Russell 2000" (code=RTY) contract starting from the Dec 2017 delivery.

Please note -

the newly added symbol won't update for you unless you obtain the historical data first.
the continuous contracts for these markets won't exist unless you create them!
to incorporate the new market, please perform a "Database Upgrade".

The full list of available database upgrades and instructions on how to add these markets can be found here > Available Database Upgrades

Change to Update Schedule: September 29, 2017

Daylight Saving Time starts in Australia on Sunday October 1.
After the transition, clients who live in Australia can expect the "North American" and "Final" Futures editions to be published one hour later.
The new update schedule can be found here.
Europe is due to to switch away from DST on October 29 and the U.S. on November 5, so further schedule changes will occur in the coming weeks.

Database Upgrade - Brent Index Replacement: July 24, 2017

In September 2016 the ICE changed the calculation of the Brent Index from daily to monthly (calculated at the settlement of each futures contract). We are now providing updates for the following market in the "Cash" folder as a replacement:

Brent Crude Europe FOB

$BFOE

Prices for $BFOE are essentially historic in that they are delayed by 6 trading days.

Please note -

the newly added symbol won't update for you unless you obtain the historical data first.
to incorporate the new market, please perform a "Database Upgrade".

The full list of available database upgrades and instructions on how to add these markets can be found here > Available Database Upgrades

Discontinuation of Coverage: April 11, 2017

The LME ended trading in its Steel Billet contract as of April 10, 2017. As such the Steel Billet cash market series will no longer be updated.

Brent Crude Continuous Contract Changes: February 4, 2016

ICE Futures Europe has altered the expiration date schedule for Brent Crude beginning with the March 2016 contract. Previously, Brent Crude expired on the 15th day of the prior month - this has now been changed to the last business day of 2 months prior. As a result the Continuous Contract Roll Schedule for Brent Crude needs to be updated in DataTools. To implement the new Roll Schedule, you will need to follow these steps:

Close any charting applications
Open DataTools
Do an Update (File > Update Data > Update)
Close the Update window
Open the Continuous Contracts settings (Tools > Continuous Contracts)
Select Brent Crude and click the "Edit Roll Settings" button
On the tabs across the top, change to the "Roll File Editor" tab
Click the "Save as User Default" button
Click "Save & Exit"
Click "Create Contracts"
Click "Exit"

CME Pit Closures: July 06, 2015

Following on from their notice on the 4th of February, the CME have announced that all futures trading pits (except for the S&P 500 pit) have been closed SER-7416.

To remove "10-Year Note", "5-Year Note", "Corn", "Oats", "Rough Rice", "Soybean Meal", "Soybean Oil", "Soybeans", "US Treasury Bond", "Wheat (Kansas)" and "Wheat" from your Futures database, please follow the instructions shown here > De-Listed Contracts

The "All Sessions Combined" contracts (eg: "10-Year Note C" and "Wheat C") will continue to be updated by DataTools based on Globex trading.

Dow Jones and Nasdaq 100 de-listed: June 23, 2015

On June 18, 2015 the CME officially announced that they would be delisting the Dow Jones (SER-7378) and Nasdaq 100 (SER-7381) futures contracts. With the expiry of the June contracts these markets have now been completely delisted by the CME.

To remove "Dow Jones", "Dow Jones C", "Nasdaq 100" and "Nasdaq 100 F" from your Futures database, please follow the instructions shown here > De-Listed Contracts

Dow Jones and Nasdaq 100 phase out: June 17, 2015

The CME Group are in the process of phasing out the Dow Jones and Nasdaq 100 contracts.

On the 4th of February the CME announced that they were going to close most of their futures trading pits in Chicago and New York by July 2, 2015 (source).
The following day they removed all impacted contracts with an expiration beyond June 2015, from trading.
On the 23rd of February they further announced that as of March 12 the Dow Jones and Nasdaq 100 would no longer be available for trading on Globex (source: SER-7297 and SER-7298.

As such, when the June contracts expire at the end of this week, the Dow Jones and Nasdaq 100 will effectively become completely Delisted.

As a result of the phase out process, the Spliced and Back-Adjusted Continuous Contracts will only contain data up to the 12th of June (when they would normally have rolled into the September contract).

Available Database Upgrades

The following markets are currently available as database upgrades in DataTools:

Market	Code	Added
Brent Crude Europe FOB	$BFOE	20170724
E-Mini Russell 2000	RTY	20170930
Corn #2 Yellow	$C2Y	20171003
Soybeans #1 Yellow	$S1Y	20171003
Eastern Aust Wheat (ASX)	AWM	20171010

Please note -

the newly added symbols won't update for you unless you obtain the historical data first.
the continuous contracts for these markets won't exist unless you create them!
to incorporate these new markets, please make sure that all charting programs are closed and perform a "Database Upgrade".

To perform a Database Upgrade -

Make sure you are connected to the internet.
Close all charting programs.
Open DataTools and click on Program Utilities and then on Database Upgrade.
Highlight any market histories you wish to incorporate and then click "Download".
If you can't see any markets to download, run a normal Update first.

To create Continuous Contracts -

Open the Continuous Contracts module in DataTools (Tools/Continuous Contracts)
Highlight the required market(s) in the market list and click "Create Contracts".

Fixing Connection Problems

Occasionally DataTools may have trouble connecting to one of our data servers.

If you experience any issues where DataTools cannot connect or it is not updating past a certain date, you can try changing the server that DataTools connects to.

You can do this on the Update Window in DataTools, by changing the "Server Selection" to try each of the 4 servers in turn.

DataTools & Windows Operating Systems

Microsoft has ended support for the following operating systems and service packs:

Operating System	Date
Windows 98	July 11 2006
Windows ME	July 11 2006
Windows 2000	July 13 2010
Windows XP SP2	July 13 2010
Windows Vista SP1	July 12 2011
Windows XP SP3	April 08 2014
Windows Vista SP2	April 11 2017

As such, we are advising potential clients that they need to have Windows 7 SP1 (or above) in order to run our updating products. Whilst DataTools should continue to function under W98/ME/2k/XP and Vista, we can no longer guarantee that it will work seamlessly. In particular, problems may arise when we issue an automatic upgrade to a program component. If you are using an earlier version of windows and you find that an upgrade causes the program to fail, you can usually work around the problem simply by doing a program re-install. Program installers are always available for this purpose from the Downloads area of our website.

Contracts De-listed

To remove a market from the database, use Windows to delete the relevant market sub-folder from the ...\Futures\Contracts\ folder (or cut-and-paste it to an archive) If you're not sure where your "Futures" folder is located, you can read the location from the DataTools Configuration page, where the entry for "Data Folder" shows the path to its top level. (Program Utilities / Configuration / General). The default installation path is c:\Trading Data\Futures\.

The following markets have been de-listed since the DataTools service commenced:

Exchange	Market Name
ASX	All Ords SPI
ASX	Australian Dollar (SFE)
ASX	Barley (SFE)
ASX	Broad Wool
ASX	Canola (ASX)*
ASX	Canola (SFE)
ASX	Cattle (SFE)
ASX	Fine Wool
ASX	Greasy Wool
ASX	Sorghum (ASX)*
ASX	Sorghum (SFE)
ASX	W.A. Wheat (ASX)*
ASX	Wheat (SFE)
CME Group	E-mini Russell 2000 (code=ER delisted in 2008)
CME Group	Deutschemark
CME Group	Dow Jones
CME Group	Nasdaq 100
CME Group	Pork Bellies (Frozen)
CME Group	Treasury Bills
CME Group	Unleaded Gas
Eurex	Nemax 50
ICE Futures Canada	Western Barley
ICE Futures US	Cocoa
ICE Futures US	Coffee
ICE Futures US	Continuous Commodity Index
ICE Futures US	Cotton
ICE Futures US	Orange Juice
ICE Futures US	Sugar #11
ICE Futures US	US Dollar Index
MGEX	Wheat (MGEX)
NYSE Liffe	Euro-Lira
NYSE Liffe	Euro-Mark
NYSE Liffe	Italian Govt. Bond
NYSE Liffe	Coffee (LIFFE)
SGX	Euroyen TIBOR*

*Contract was still listed for trading at the time of removal.

Problems with Continuous Contracts

General Advice

If any problem is noticed with a continuous contract, the first thing to try is to re-build the contract from scratch. Continuous contracts are made from the data in your underlying futures database. As long as this data is sound, you can always quickly re-create a continuous contract. The Continuous Contracts module can be accessed from the chain-link icon, or from under the Tools item on the DataTools menu line. See below for a complete description of the process.

Re-creating Continuous Contracts

Open DataTools and select "Tools" from the menu line and then "Continuous Contracts".
Highlight the market in question and click "Edit Roll Settings".
Make sure that the "End Year" setting shows some year beyond the current year (towards the bottom of the Annual Template window)
Click "Save & Exit"
With the market in question still highlighted, click "Create Contracts".